We deliver to all of Western New York.   Locations must be relatively level and have access to be able to back the trailer with our vehicle. We suggest a minimum of 20' x 10x of space for the Sauna.  If you are staying at a rental, such as an airbnb, check with your host to make sure it is okay to park the sauna at their property. We are happy work with you and the homeowner to ensure a seamless delivery!

We will deliver the sauna around 5pm on your chosen day.  Pickup is generally by 3pm.  We will try to be flexible with pick-up and drop-off times so please leave us a note when booking on what works best for you!

The sauna can comfortably host 4-6 people comfortably

All rentals come with 2 bundles of firewood with the option to add on as a separate cost

If you need to cancel or reschedule your booking, you can do so free of charge up until 14 days prior to rental period, after which you will be charged a 25% cancellation fee. 

Bookings are non-refundable 1 week prior to rental period. All refunds are at the discretion of Heat Retreat

Our traditional wood burning Finnish sauna is complete off grid and requires no electrical hookup.  The temperatures for a healthy sauna range from 160-200 degrees and it should take 45 minutes to an hour to reach this optimal temperature

There will be a tutorial on how to start and man the stove fire at the time of drop off